Read what other customers say about our Sault Ste. Marie, Canada location

Rating Summary

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Unsatisfied Customer

1
14 September 2017 , cliff g (sault ste marie, ON)

Unfortunately I am very unhappy with this Company in terms of the Business Transaction. I was met with excuses for a late delivery which held up other Contractors on the Project. I ran into issues… Read more Unfortunately I am very unhappy with this Company in terms of the Business Transaction. I was met with excuses for a late delivery which held up other Contractors on the Project. I ran into issues with the installation and the General Manager took that opportunity to charge me whatever he liked to remedy the issues with no explanation, even after questioned. A Very Frustrating Experience! Mind you, the Installers were exceptional - excellent attitudes, knowledgeable and very helpful.

Company response:

We apologize for the negative experience & are always working on ways of improving. Our Installers are Pro's at what they do and were Lucky to have such great people. We hope to have the chance to make this up to you with any future service needs.

Excellent service

5
28 April 2017 , Patrick M (Laird, ON)

Excellent Service. Our garage door opener broke on Tuesday, and by Friday at noon we had a new opener installed on both sides of the garage. We live east of the Sault and often find it difficult to… Read more Excellent Service. Our garage door opener broke on Tuesday, and by Friday at noon we had a new opener installed on both sides of the garage. We live east of the Sault and often find it difficult to get service providers, but we were most impressed at the efficiency and the quality of the product and installation. Prices are well within reason. VERY PLEASED !!! Thanks so much

Customer satisfaction

5
18 March 2017 , John M (Sault Ste. Marie , ON)

My experience with Soo Overhead doors has been great . I was in need of an accomadation
during my multi door instalation and they went way beyond anything they had to do to help me out .

Quality and service

4
24 July 2016 , Larry B (Sault Ste Marie, ON)

The quality and look of the door is excellent. The lack of instructions in the package required me to return to the shop to seek help. The help was readily available and very professional .

Good Service and Equipment

4
11 July 2016 , Robert C (Sault Ste Marie, ON)

Schedule was acceptable, price was fair, installers where great.

Great service & product!

5
11 July 2016 , Connie S (Iron Bridge, ON)

Everything was done as per agreement. Will definitely use both company & product in the future.

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