Read what other customers say about our Sault Ste. Marie, Canada location

Rating Summary

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GREAT JOB

5
30 August 2019 , fernando p (sault te marie, ON)

great product---great sales on phone ---great install----NO ISSUES----three weeks garage door ordered installed and paid for ...
Allison Dowe was very helpful-----even paid for unit via phone… Read more
great product---great sales on phone ---great install----NO ISSUES----three weeks garage door ordered installed and paid for ...
Allison Dowe was very helpful-----even paid for unit via phone using visa----
thank you

exellent

5
20 July 2019 , John B (sault ste marie, ON)

great service,good product,excellent installers

Highly recommend

5
04 July 2019 , Diana S (Sault ste marie, ON)

From my initial quote to the very last detail, Soo Overhead has been extremely professional and helpful. Answering my many questions with certainty and knowledge. The doors are of superior quality,… Read more From my initial quote to the very last detail, Soo Overhead has been extremely professional and helpful. Answering my many questions with certainty and knowledge. The doors are of superior quality, the capping around the doors looks fantastic, and my new Liftmaster garage door opener is my most favourite. Thank you for your expert advice and service.

Replacement of bottom garage door panel & adjustment of weatherstripping

5
22 June 2019 , Michael G (Sault Ste. Marie, ON)

The installer was very friendly and wanted to make sure that I was very pleased. He installed the new bottom panel and adjusted the weatherstrip since I had water entering the garage when it rained… Read more The installer was very friendly and wanted to make sure that I was very pleased. He installed the new bottom panel and adjusted the weatherstrip since I had water entering the garage when it rained and was windy. He figured that my problem should be rectified. It has not rained hard combined with a wind thus I cannot comment if my problem has been rectified. I will monitor this as per your installer and will contact you if the problem still persists. I am hoping that all will be fine.

Company response:

Our installers are pro's at what they do, We're happy when our customers are happy.

Very pleased with all aspects

5
25 May 2019 , Angela and Mike H (Sault Ste. Marie, ON)

very positive experience
all personnel from office to home visit to installers were excellent

Company response:

Thank you for your review, we love to have happy customers!

Installation of Garage Door

3
22 May 2019 , Sharon E (Sault Ste. Marie, ON)

I requested an estimate to install a garage door in August and a person came that day to take measurements and discuss options. I was informed that it could not be done until September. I called to… Read more I requested an estimate to install a garage door in August and a person came that day to take measurements and discuss options. I was informed that it could not be done until September. I called to give the go-ahead for the job. After 2 months, I called and was told there was no work order. I gave a deposit in September. Again, no door was ordered until December and the job was performed in January. I found this mismanagement to be somewhat unprofessional.

Company response:

Thank you for taking the time to do the review. We apologize for your frustration, and we hope we can redeem ourselves in the future if you ever need any Maintenance with your door.

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