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Great service
From the day we walked in the office for information to the final installation, the service and quality of workmanship has been excellent. One of the panels arrived from the factory with a very small… Read more From the day we walked in the office for information to the final installation, the service and quality of workmanship has been excellent. One of the panels arrived from the factory with a very small dent; there never a moment of hesitation to have it replaced.
New overhead garage door
Perfect, everything from the price to the final installation.
Unsatisfied Customer
Unfortunately I am very unhappy with this Company in terms of the Business Transaction. I was met with excuses for a late delivery which held up other Contractors on the Project. I ran into issues… Read more Unfortunately I am very unhappy with this Company in terms of the Business Transaction. I was met with excuses for a late delivery which held up other Contractors on the Project. I ran into issues with the installation and the General Manager took that opportunity to charge me whatever he liked to remedy the issues with no explanation, even after questioned. A Very Frustrating Experience! Mind you, the Installers were exceptional - excellent attitudes, knowledgeable and very helpful.
Company response:
We apologize for the negative experience & are always working on ways of improving. Our Installers are Pro's at what they do and were Lucky to have such great people. We hope to have the chance to make this up to you with any future service needs.Excellent service
Excellent Service. Our garage door opener broke on Tuesday, and by Friday at noon we had a new opener installed on both sides of the garage. We live east of the Sault and often find it difficult to… Read more Excellent Service. Our garage door opener broke on Tuesday, and by Friday at noon we had a new opener installed on both sides of the garage. We live east of the Sault and often find it difficult to get service providers, but we were most impressed at the efficiency and the quality of the product and installation. Prices are well within reason. VERY PLEASED !!! Thanks so much
Customer satisfaction
My experience with Soo Overhead doors has been great . I was in need of an accomadation
during my multi door instalation and they went way beyond anything they had to do to help me out .
Quality and service
The quality and look of the door is excellent. The lack of instructions in the package required me to return to the shop to seek help. The help was readily available and very professional .