You’ve done all the research on the Internet and asked your family and friends for advice. Now, you are about ready to buy your next garage door. What are the questions you should ask the dealers in your area? Since garage doors aren’t something we buy every day, here is a guide to help you ask the right questions.
Find out about the business itself
- How long have they been in business?
- Do they have all the required permits, as business municipal license?
- Do they have liability insurance in case an accident happens on a jobsite?
- Do they have a showroom where you can see and touch the products it sells?
Ask for references
- Can they supply you with names of people where they have installed garage doors?
- Have they done any projects in your neighborhood?
- Do they have photos of projects they’ve completed?
If they give you names of customers, take time to chat with them and gauge their level of satisfaction.
What is their approach?
- Did they ask questions as to your actual requirements?
- Did they ask what the budget for your project is?
- Did they properly understand the architectural style of your house?
- What products or door brands did they present?
- Have you already heard about this company from a family member, friend or acquaintance?
- Did they help you in balancing the functionality of the door, its strength, insulation and durability, with the looks of the door, its color, style, design and windows?
- Did they use a design center so you could get an accurate picture of what your new garage door would look like, and…?
- Were you able to upload a photo of your house and superimpose your new garage door on it?
- Were you given at least three solutions meeting your requirements and preferred style?
- Were all quotations detailed, leaving nothing to the imagination?
For all questions concerning the detailed features of the garage door and electric opener, the list is long. See this article to help you learn what you need to know.
What warranties do they have?
- What type of warranty do they provide on the installation?
- On the garage door?
- On the electric garage door opener?
- Will they give you a written document with this information?
- Will they give you a maintenance guide for the garage door system and door opener?
What should you remember from all of this?
By asking many questions and taking the time to check what they claim, you will build trust in a dealer.
Whenever you have questions, contact us at 1-877-794-4223. We are the ones who know garage doors the best.
If you are in a hurry, ask us to send you a quotation online. From your home you can use our design center, and create your own garage door. Or, visit our image gallery for ideas and inspiration!
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